Crosspost Privacy Policy

This Privacy Policy explains how Crosspost collects, uses, shares, and protects your personal information when you use our website, software, and services (collectively referred to as the "Services"). By using Crosspost, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.

Information We Collect

Crosspost collects various types of information, including personal information and usage data. The information we collect falls into the following categories:

  1. Personal Information: we collect for your account includes your first and last name, phone number, and email address.
  2. Account Information: When you sign up for Crosspost, we collect your username, email address, and password to create and secure your account.
  3. Profile Information: Users have the option to provide additional information such as a profile picture, bio, and other details that enhance their Crosspost experience.
  4. Usage Data: How users interact and use our Services.
  5. Product Usage Information: We collect data on how you interact with our platform, including the features you use, the content you post, and your settings and preferences.
  6. Analytical Information: We gather data on your interactions with our website, software, and services for analytical purposes, including information about your device, browser type, and IP address.
  7. Social Media and Analytic Information: Crosspost collects and analyzes social media platform data and analytics to provide a suite of analytical tools and data to measure your performance on various social media platforms
  8. Social Media Account Data: When you connect your social media accounts to Crosspost, we collect necessary data to enable our social media management features. This may include access to your posts, profile information, and analytics data from connected social media platforms.
  9. Analytics Information: Crosspost may utilize analytics tools to collect information on user behavior, such as page views, clicks, and other interactions, to improve our Services.

The Crosspost API Client stores, accesses, and collects information directly or indirectly on or from users’ devices. This includes placing, accessing, or recognizing cookies or similar technologies on users’ devices or browsers, either directly or through third parties.

Crosspost uses the YouTube API to connect to YouTube and its services. Crosspost allows you to connect a YouTube channel to your Crosspost account, in which case we will access certain information from Google and YouTube regarding your account. We may collect profile ID , profile image, account cover photo, display name, access tokens, existing videos and shorts. This includes the details of your video and engagement data. This data will only be used by Crosspost to provide you with the service you expect and will not be shared with any third parties. More information can be found on Google’s Privacy Policy. By using the YouTube integration via Crosspost, you agree to be bound by the YouTube Terms of Service. You may revoke access to Crosspost using your YouTube data via your Google security settings page.

How We Use Your Information

Crosspost uses the collected information for the following purposes:

  1. Providing and Improving the Services: We use your data to deliver the core functionality of Crosspost, enhance user experience, and improve our features and offerings.
  2. Communications: We may send you service-related communications, such as account updates, product announcements, and customer support messages.
  3. Personalization: Your information allows us to personalize your Crosspost experience, including content recommendations and feature customization.
  4. Advertising: We may use your data to provide you with tailored advertising content.

Information Sharing

Crosspost may share your information in the following circumstances:

  1. With Your Consent: We may share your information if you give us explicit consent to do so.
  2. Third-Party Service Providers: We may engage third-party service providers to assist with various aspects of our Services, such as hosting, analytics, and advertising.
  3. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.

Security Measures

Crosspost employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no online platform can guarantee absolute security, and users should take steps to safeguard their account credentials.

Children's Privacy

Crosspost is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information without parental consent, please contact us, and we will take appropriate action.

Data Retention Policy

  1. User-Requested Data Deletion:
  2. Email Address: support@crosspost.app

Users have the right to request the deletion of their personal information from Crosspost. This can be initiated through the following methods:

  1. Email Request: Users can send a deletion request to support@crosspost.app from the email address associated with their Crosspost account.
  2. Profile Deactivation: Users can disconnect their social network(s) from their Crosspost profile or choose to delete their Crosspost account directly through the platform.

Upon receiving a valid deletion request, Crosspost will promptly and permanently delete the user's personal information from its databases, including account details, profile information, and any associated data.

  1. Data Retention Duration:

Data Deletion Policy

  1. Account Deletion:

Users can delete their Crosspost account at any time by following these steps:

  1. Log in to Crosspost: Use your account credentials to log in to the Crosspost platform.
  2. Navigate to Account Settings: Access your account settings within the platform.
  3. Select Control My Account
  4. Delete Account: Follow the provided prompts to initiate the account deletion process.

Users can disconnect their social network(s) from their Crosspost profile under Manage Profiles.

  1. Accessing Social Media Settings: Navigate to the settings section related to social media connections.

  2. Disconnect Social Network: Follow the provided options to disconnect the desired social network.

  3. Confirmation: Upon completion of the account deletion or social network disconnection process, users will receive a confirmation email from Crosspost confirming the action taken. This email will serve as verification that the requested data deletion or disconnection has been successfully processed.

  4. Additional Information: Please note that some data, such as backup copies, may persist for a limited period after deletion. However, these backups are not actively used and will be securely removed in due course.

Changes to this Privacy Policy

Crosspost reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on our website, and we encourage you to review the policy regularly. Your continued use of Crosspost after any modifications to the Privacy Policy constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us at support@crosspost.com.

By using Crosspost, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.